Nanhai netizen "bacterial mushroom" recently posted in the Sunshine Island community that when washing a hair in a hair salon on Haide Road, Haikou City, the waiter took out two bags of plastic bags and sealed the towels. They now use disinfectant towels and need to receive 2 yuan. . And explained that money is not for the hair salon, is the disinfection company to charge. When the netizen said that he would use his own free towel in the hair salon, the waiter said that there was only 2 yuan of disinfectant towels.
"Bacteria Mushroom" questioned this: Is it a disinfection of a plastic bag? Does the hair salon have no obligation to provide customers with clean towels? Is it still necessary to charge the seat and hair dryer?
The Hainan Daily reporter today investigated the charges for disinfecting towels.
Hair salon disinfection towels to charge There are six or seven hair salons on Haide Road in Haikou City. The reporter first came to this home that was complained by netizens in the South China Sea. The waiter told the reporter that the store used a sterile towel, which was charged and the cost was calculated into the shampoo fee. The reporter noticed that the hair salon was attached to the price list on the wall, only the contents and expenses of haircut, perm, dyeing, etc., and there was no charge for shampooing.
The reporter then visited several hair salons nearby. The waiters in the store said that the towels they used were disinfecting towels that were charged separately. However, the reporter did not see any clear notices in these hair salons, indicating that the disinfection towels need to be separately Toll.
A consumer who had just finished a hairdressing salon at Hyde Road told reporters that he had also encountered a disinfection towel charge incident. The waiter said that he was an old customer and gave a preferential price of 1 yuan per piece, but it was suddenly told when the fee was paid. The consumer said: "I didn't tell me when I used it. I charged it afterwards. It feels bad."
The health department said that the move was illegal. The reporter learned from the price complaint hotline "12358" that the Haikou City price department has not received any complaints from consumers about "disinfecting towel charges." The relevant person in charge said that whether the disinfection towel is charged or not, is the market-adjusted price, but the operator must clearly mark the price of the charging item in the business place, and the oral offer is illegal. If the barber shop does not purchase beforehand, The person agrees that at the time of checkout, it is said that an additional fee is required. "This infringes the consumer's right to know."
Regarding the behavior of the hair salon attendant "providing only the fee for disinfecting towels", the relevant person in charge of the Haikou City Health Supervision Bureau stated that providing disinfection towels to consumers is the basic service that the hair salon must provide. The Measures for the Administration of Health in Public Places in Haikou City stipulates that barbershops and beauty salons (shops) must meet the following hygiene requirements: disinfection facilities and disinfection systems. A sufficient number of hairdressing tools, utensils and towels for disinfectant turnover. The knives and the squeegee are disinfected in time, and the towel is disinfected by one guest.
The person in charge said that each barber shop should have its own disinfecting towel. Consumers have the right to choose whether to use the free disinfecting towel in the store or to choose a disinfecting towel that needs to be paid for. If the barber shop provides unsterilized towels, consumers can report it to the health authorities.
The Consumers Committee believes that the infringing netizen "bacterial mushroom" believes that in the past, restaurants promoted "disinfecting tableware". Because of media exposure and consumer resistance, "disinfecting tableware" finally slid down the table, and the place where it continued to be used became a restaurant. Pay for it yourself. Nowadays, the hair salon has carried forward the "disinfection tableware", and a carbine will be killed again! For the "bacterial mushroom" encounter, the netizens in the South China Sea also expressed their solidarity. For example, "Azhi" asks: Do not give money, is it not? Is it disinfected?
This afternoon, the reporter searched the keywords of "disinfecting towel charges" and found that some domestic cities such as Dongguan, Guangdong, Shijiazhuang, Hebei, Shiyan, Hubei and other places have also experienced disinfection of towels, but they have been questioned by most local consumers. And resentment.
This afternoon, the reporter contacted a company in Haikou that produces "disinfecting towels". According to the staff, at present Haikou uses a small amount of "disinfecting towels". Their enterprises do not produce towels. Instead, the cost of disinfecting and disinfecting the towels after recycling is 0.1 yuan per piece. As for entering the hair salon, etc. The price quoted after the consumer site is “consulted by the distribution center and the barber shop, generally around 1 yuan per piece.â€
The phenomenon of “disinfecting dishes†that had been criticized by consumers was stopped by the Provincial Price Bureau in early 2009. The Provincial Consumer Council stated that the disinfection fee cannot be passed on to consumers. Article 18 of the Law of the People's Republic of China on the Protection of Consumer Rights clearly stipulates: “The operator shall ensure that the goods or services provided by him are in compliance with the requirements for the protection of personal and property safety.†As the bearer of the legal obligation, the enterprise shall bear the cost of disinfection. And must not pass on the obligation to the consumer. The expenses incurred by the service are part of the operating cost. The enterprise has changed these long-term supporting services provided to consumers into fee-based services. The essence is to reduce the service standards agreed with consumers in disguise and violate the principle of good faith. Consumers should resist the repeated charges of operators such a clever name.FR Bibs
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